NEED HELP FOR A PRODUCT?

Our technicians are there to support you throughout the resolution of your problem!

Remote assistance
To log in
E-mail
Write us
1 800 681-9590 ext 1
call

REMOTE SUPPORT

You will need to download a program that will help you share your desktop so that the Cristal Controls technician can help you resolve the event that warranted your call.

VNC ASSISTANCE

1

Download (VNC)

After pressing Download (VNC), your browser will start downloading the VNC software.
2

Run the program

Then run the program and double-click on the technician who is in contact with you on the phone.

TEAMVIEWER ASSISTANCE

1

Download (TeamViewer)

After pressing Download (TeamViewer), your browser will start downloading the TeamViewer QuickSupport software.
2

Run the program

Once completed: run the program and provide Your ID and Password to the technician who is in contact with you on the phone.

Contact us.

Please send us your questions using this form
or send an email to the address service@cristalcontrols.com

Type of company

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